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How cubs5050 Handles Your Personal Information

This Privacy Policy explains what personal data cubs5050 collects when you open an account, make a deposit via PayPal, Venmo, or Play+, or browse our lobby — and exactly how we use, store, and protect it.

Account data protectedPayPal, Venmo, Play+ details securedUS state law complianceYour right to request dataClear retention schedule
cubs5050 How cubs5050 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review the data we hold, request a correction, or ask us to delete your account records, you can reach our support team directly. We aim to respond to all privacy-related requests within a reasonable timeframe. Have your account email and the state you registered from ready when you reach out — it speeds up identity confirmation on our end.

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Live Chat

Open the chat widget from any lobby page. Use this channel to ask about account data, request a data summary, or flag a privacy concern in real time.

Email Support

Send your privacy request to our support address listed in your account settings. Include your registered email so we can verify ownership before processing the request.

Account Settings

Some data preferences — marketing emails, cookie consent — can be adjusted directly inside your account dashboard without needing to contact support.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply industry-standard security practices across every layer of your account — from the moment you log in to when a withdrawal is verified. Players in Philadelphia and Phoenix access the same secure session environment as any other eligible state. Here is how each area of data handling works in practice.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage non-essential cookie categories from the consent banner on your first visit.

Account Security

Login sessions are protected by SSL encryption. If we detect a login from an unfamiliar device, we send a one-time verification code to your registered email before granting access.

Data Retention

We keep account records for as long as your account is active and for the period required by applicable state law after closure. Payment transaction references are retained per our legal obligations.

Your Rights

Depending on your state of residence, you may have the right to access, correct, or request deletion of your personal data. Submit a request through live chat or email and we will verify your identity before proceeding.

Frequently Asked Questions About Our Privacy Policy

The questions below cover what our users ask most often about data collection, payment privacy, cookies, and how to exercise your rights under this policy.

No. When you deposit via PayPal or Venmo, we receive only a transaction reference token from those processors. Your login credentials and linked bank details stay inside your PayPal or Venmo account, not ours.

Reach out through live chat or email support with your registered account email. We verify your identity first, then send a summary of the personal data we hold within a reasonable processing window.

Yes. Submit a deletion request via live chat or email. We will remove personal data that is not subject to legal retention requirements — such as transaction records tied to state compliance obligations.

We use essential session cookies and optional analytics cookies. You can accept or decline non-essential cookies from the banner on your first visit, or update your preferences in account settings anytime.

Play+ transactions are handled the same way as other payment methods — we receive a transaction reference only. Your Play+ card number and balance details are managed by the Play+ card issuer, not by cubs5050.

Yes. Your specific rights — such as the right to know, correct, or delete data — depend on your state of residence. Access to our platform itself also depends on local law and eligibility under your state's rules.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.